Placing your order by phone or email: Order must include your name, address and phone number. Lead time for custom orders is running about 2weeks, depending on the size and complexity of the design. When placing your order, you will need to have an idea of style and color theme. If you have a swatch of fabric from your decor that you want matched, you will need to send a sample to me. Also you will need to determine what size you prefer if you are ordering a cross. Be as specific as you can be, a lengthy email might be required in order to get the necessary information needed, to achieve the look you desire. It is not unusual for me to see a picture in a magazine and love the color combination so much that I design a cross that could be put into that picture. So.....if you see something in your favorite decorating magazine, let me know or scan it and email it to me.
Remember to include with your order: Your name, address and phone number ( if I have a question, I will be calling you!) Size ( 6" is the most requested size wall cross, especially if ordering as a gift) Type or Style of Cross (ex...Vintage (old looking), Shabby Chic ( distressed paint), Rustic ( woodsy, masculine, earthy), Bling~Bling (dripping with jewels) Example at right was made for a wedding unity candle . Bride supplied Rosary crucifix that belonged to her great Aunt. Color Choices
When you are ordering a necklace, please specify what length you prefer. Standard drop for the wire cross pendants is 16". Some of my clients prefer a longer length for wearing with sweaters.
When ordering a TeaChime you will need to specify the pattern of your choice. I have some in stock or I can usually find a particular pattern for you. Now....if you have your own tea cup and saucer you want made into a TeaChime, please note that I will have to drill a hole in them. And there is always the possibility of breakage, although none have been broken yet. So.....if it belonged to your great, great Grandma, has deep sentimental value or it is extremely rare....I will not even think about making a TeaChime out of it until you sign a waiver of liability stating that you are aware of the risk of breakage or damage, that you accept that and that you can live with it. Also....you will be responsible for shipping your cup and saucer to me for assembly. One more thing......I reserve the right to decline if deemed necessary. Some materials do not drill well or I may not get the warm and fuzzy feeling needed, before making holes in other people's dishes.
Pricing is estimated per order and dependent upon the size and complexity. After placing the order, you will receive a confirmation with details and an estimate. When your order is completed you will receive notice, included will be a picture of your order, pricing and shipping information. An invoice will be generated, at that time you will pay for your order and it will be shipped after payment is received. Usually, the whole process, from the day you order, to the time you receive it, is about 2-3 weeks, unless your order is for more than one or two. That is a whole different animal and there is not enough room for that explanation.
Payment terms are as follows: When you order via email, you will receive an invoice via email and you have several choices in which to pay, options are shown below. When you order by phone, your invoice will be sent to you by fax or snail mail. Or, if you have an email address, an invoice can be emailed to you. I accept Visa, Master Card, Discover and American Express as well as personal checks, however, your order will not ship until funds have cleared and are in my account. All returned checks will be subject to a $25.00 fee and will be held until provisions have been made to settle your account.
Shipping: USPS Priority Mail ......Insurance is highly recommended, but only added if specified. Shipping costs will be calculated and included with the notice of completion.
